• Order Placement & Cancellation

    • Orders can be placed via our website, Instagram, or WhatsApp.
    • If you wish to cancel your order, please contact us on Instagram or WhatsApp at 03706294559 within 1 hour of placing the order.
    • Orders that have already been dispatched cannot be cancelled, and the customer is ethically obligated to receive them.
  • Shipping & Delivery

    • Orders are typically delivered within 3-4 business days across Pakistan.
    • Shipping charges: Rs. 200 flat rate across Pakistan.
  • Refund Policy

    • We do not offer refunds. Only exchanges are allowed under the stated conditions.
  • Exchange & Returns

    • Exchanges are only applicable if the received item is damaged or significantly different from the product image shown. Change of mind is not eligible for exchange.
    • Customers must notify us within 6 hours of receiving the order by providing video proof via WhatsApp at 03706294559.
    • The item must be returned in its original condition via a reputable courier service. The exchange will be processed once we safely receive the returned item.
  • Product Disclaimer

    • Slight color variations may occur due to screen display differences and are not considered a defect.
    • All product descriptions and images aim to be as accurate as possible.